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I am extremely disappointed now and need full refund plus $20 I paid in customs.
First, you shipped a wrong product despite an expedited shipping paid. I ordered a yellow neon punkcase whereas the product that arrived today is black. This is not what I want or ordered. See pictures of what i ordered and what has be...Read More
en delivered.
Second, you never disclosed customs fees which was a surprise to me today when I received a paid product. I paid $20.55 in customs fees, you must disclose this at time of order and before an order is placed. See attached receipt.
I need you to refund entire amount $60USD + $20 paid in customs ( ie $80) to my original payment method. If I don't hear back on my refund in next 48 hours, this will be reported on various channels and lead to a negative custom reviews and backlash which you will be solely responsible for.
Awaiting prompt action and confirmation. You can call on my cell number below if you have any question. Read Less
It's bulky but to protect phone I was willing to deal with it. The case got stiff to open and when it did it damaged the glass of the big screen and now it does not work at all.