Great Product. Consistently terrible customer service
Review by Melissa S. on 11 Mar 2025review stating Great Product. Consistently terrible customer service
1 red & 1 purple case ordered, received 2 black cases. This is the 3rd time Punkcase customer service has gotten it wrong. The cases were sent back. The correct ones are 2-3 weeks on back order. I only put up with the customer svc because the product is excellent
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo_5b346630-61d7-4c19-afa3-31d7a25600b3.jpg?v=1691601311)
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo_6f050be0-5f75-426a-849a-548d3051181a.jpg?v=1691601312)
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo_7b100129-9e19-4441-a808-85c7e30aef88.jpg?v=1691601309)
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo_ce954b2f-f71b-4ee9-a81c-461ecbc7e044.jpg?v=1691601312)
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo.jpg?v=1691601308)
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo_e6a65634-ed1e-4796-a939-4f50f47f64fe.jpg?v=1691601310)
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo_237635c8-12b9-467d-ae95-124da129449c.jpg?v=1691601309)
![PunkCase Note 20 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-Note-20-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection-fo_b57469ef-a552-4c49-bf47-23277ca6e0b8.jpg?v=1691601310)