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M
Melissa S.
Verified Buyer
5.0 star rating
03/11/25
Great Product. Consistently terrible customer service
Review by Melissa S. on 11 Mar 2025review stating Great Product. Consistently terrible customer service
1 red & 1 purple case ordered, received 2 black cases. This is the 3rd time Punkcase customer service has gotten it wrong. The cases were sent back. The correct ones are 2-3 weeks on back order. I only put up with the customer svc because the product is excellent
![iPhone 12 Pro Max - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_pro_max_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_b76d3206-19a4-4057-83f9-80cd288ac9d5.png?v=1607609623)
![iPhone 12 Pro Max - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_pro_max_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit.png?v=1607609624)
![iPhone 12 Pro Max - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_pro_max_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_ba6becf5-7a3a-4e7b-b2b2-26a0588ce042.png?v=1607609624)
![iPhone 12 Pro Max - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_pro_max_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_1e465586-83d0-4a9f-96d1-6b605db38533.jpg?v=1607609624)
![iPhone 12 Pro Max - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_pro_max_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_f8f2d617-ad53-4879-a2b8-9e691bd63be7.jpg?v=1607609624)
![iPhone 12 Pro Max - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_pro_max_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_a74f8ecc-6316-41bd-a1b4-cd84977fa167.jpg?v=1607609625)
![iPhone 12 Pro Max - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_pro_max_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit.jpg?v=1607609625)