Great Product. Consistently terrible customer service
Review by Melissa S. on 11 Mar 2025review stating Great Product. Consistently terrible customer service
1 red & 1 purple case ordered, received 2 black cases. This is the 3rd time Punkcase customer service has gotten it wrong. The cases were sent back. The correct ones are 2-3 weeks on back order. I only put up with the customer svc because the product is excellent
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection.jpg?v=1691601179)
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection_97329480-d0ea-445a-a180-e90cb12ba1dd.jpg?v=1691601179)
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection_b97a9b7b-c273-44ae-9393-1e5abed2b81b.jpg?v=1691601176)
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection_b1ae0e84-a133-40a8-b2fd-ed03871e259d.jpg?v=1691601177)
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection_4953fdb7-d0f6-434b-997d-93be44b99bd3.jpg?v=1691601177)
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection_ba4f5211-f5fa-4755-872c-11e34dcec8ba.jpg?v=1691601175)
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection_21550417-e342-46de-82dd-302592ede9ff.jpg?v=1691601180)
![PunkCase Galaxy S21 Ultra Case [Air Hybrid II Series] Clear Protective Hard Shell](http://www.punkcase.com/cdn/shop/files/punkcase-galaxy-s21-ultra-case-air-hybrid-ii-series-clear-ultra-protective-hard-shell-w-tpu-flexible-frame-air-bumpers-slim-fit-non-yellowing-scratch-resistant-durable-drop-protection_5702cdba-7403-40ca-882c-7321f534ba90.jpg?v=1691601178)