Great Product. Consistently terrible customer service
Review by Melissa S. on 11 Mar 2025review stating Great Product. Consistently terrible customer service
1 red & 1 purple case ordered, received 2 black cases. This is the 3rd time Punkcase customer service has gotten it wrong. The cases were sent back. The correct ones are 2-3 weeks on back order. I only put up with the customer svc because the product is excellent
![iPhone 12 Mini - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_mini_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_Car_96159744-24a6-46e4-985c-1ca20a212ea9.jpg?v=1607609555)
![iPhone 12 Mini - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_mini_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_Car_4ef0ebdf-5274-4135-82f6-fbc1df544485.jpg?v=1607609555)
![iPhone 12 Mini - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_mini_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_Car.jpg?v=1607609555)
![iPhone 12 Mini - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_mini_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_Car_14f6e2aa-761f-43f6-a946-9e0bccb06200.jpg?v=1607609555)
![iPhone 12 Mini - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_mini_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_Car_bdad8946-d1f6-4d52-a9e9-08e8d6528479.jpg?v=1607609555)
![iPhone 12 Mini - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_mini_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_Car_57a4e8f5-88e2-47f7-ad18-14eb1940f5c6.jpg?v=1607609555)
![iPhone 12 Mini - Magnetic Wallet Case with Card Holder [Black]](http://www.punkcase.com/cdn/shop/products/apple_iphone_12_mini_Magnetic_Wallet_Case_with_Card_Holder_Dual_Layer_Shockproof_Design_Scratch_Resistant_Back_Military_Grade_Standard_Drop_Tested_Face_ID_Unlock_Compatible_Credit_Car_fc08d783-3ac5-4300-b00a-5bbf8a4119b3.jpg?v=1607609555)